United's New Flight Attendant Deal: How It Compares to American's and Delta's, and What It Costs UAL
United settled with its 30,000 flight attendants on May 12 — a 31% raise, boarding pay for the first time, and $741 million in retro. Here's the deal in context: side by side with American's 2024 APFA contract and Delta's non-union compensation path, plus what the contract costs UAL's bottom line.

What United agreed to
United flight attendants ratified their new five-year contract on May 12, 2026, with 82% yes on close to 90% turnout. The terms:
- 31% base raise, compounded across June and August 2026
- Boarding pay introduced for the first time at UAL — adds 7–8% to overall compensation
- $741 million in retroactive pay, a one-time 2026 charge
- Quality-of-life provisions: red-eye restrictions, sit-pay for delays over 2.5 hours, 14-hour Reserve Availability Periods (replacing 24-hour on-call), 10 weeks paid maternity leave
- Top-of-scale post-contract: above $100/hour
The deal becomes amendable around May 2031.
How that compares to American's APFA deal
APFA at American Airlines ratified its current five-year contract on September 12, 2024, with wage increases effective October 1, 2024. The terms:
- Immediate raises graduated by seniority: 18% for years 1–6, 19% for years 7–12, 20.5% for 13+
- Boarding pay introduced effective April 1, 2025 at 50% of hourly rate — the first unionized FA workforce in the US to lock it in
- $514 million one-time retro charge in Q3 2024
- Total contract value: $4.2 billion over five years (~$840 million annual run-rate)
- Top-of-scale post-deal: $82.24/hour at 13+ years, reaching above $92/hour by year five
- Years 2 through 5 escalators: 2.75%, 3%, 3%, 3.5%
So United's deal is structurally heavier on the front end than American's. The immediate raise is bigger (31% vs. 20.5%). The retro is bigger ($741 million vs. $514 million). The headline top-of-scale already exceeds where APFA lands at the end of its contract ($100+/hour vs. $92/hour). Some of that reflects United settling 20 months after American on the calendar — by the time UAL got to ratification, APFA's precedent had set the floor and the AFA-CWA had leverage that wasn't available to American's negotiators in 2024.
Delta's path didn't go through a union
Delta is the outlier. AFA-CWA failed to organize Delta flight attendants in 2010 and again in 2024. Delta has kept ahead of the labor cycle by raising pre-emptively:
- 4% in May 2022
- 5% in April 2023
- 5% in June 2024
- 4% in June 2025
- Another 4% announced in February 2026
By Delta's own accounting, cumulative investment in flight attendant compensation since 2022 totals 25% or more — that's the compounded sequence above plus base wage scale increases (Delta also raised its starting hourly rate to $19/hour in 2024).
Delta also pioneered boarding pay in June 2022 — the first major US carrier to introduce it, at 50% of the regular hourly rate.
Top-of-scale at Delta in 2026 sits around $85–87/hour. That's below UAL's post-contract $100+/hour and roughly even with APFA's current $82/hour. The non-union path delivered less headline wage than either union deal, but it did so without retro charges, without a ratification ceremony, and without a contract amendable date. Delta's flight attendants kept the operational flexibility a unionized work group has to negotiate for; the company kept the timing flexibility a union calendar takes away.
Ratified
- United (UAL)
- May 12, 2026
- American (AAL)
- Sept 12, 2024
- Delta (DAL)
- (non-union — pre-emptive raises)
Immediate raise
- United (UAL)
- 31%
- American (AAL)
- 18–20.5% (graduated)
- Delta (DAL)
- ~25% cumulative since 2022 (per Delta)
Boarding pay (first introduced)
- United (UAL)
- May 2026
- American (AAL)
- April 2025
- Delta (DAL)
- June 2022 (industry-first)
Retroactive pay
- United (UAL)
- $741M
- American (AAL)
- $514M
- Delta (DAL)
- —
Top-of-scale (post-deal, 2026)
- United (UAL)
- >$100/hr
- American (AAL)
- $82.24/hr (→ $92+/hr by year five)
- Delta (DAL)
- ~$85–87/hr
Headcount
- United (UAL)
- ~30,000
- American (AAL)
- ~28,000
- Delta (DAL)
- ~28,000 (non-union)
Contract amendable
- United (UAL)
- ~May 2031
- American (AAL)
- Oct 2029
- Delta (DAL)
- (no amendable date)
What it costs United
The annual run-rate cost of United's contract lands in the $1.0–1.2 billion range. Triangulating: ~30,000 flight attendants × roughly 31% on top of a ~$2.4 billion baseline payroll, plus boarding pay at 7–8% of total compensation, plus benefits loading and the quality-of-life provisions.
For comparison, American's APFA deal averages roughly $840 million per year over the five-year window (the $4.2 billion total contract value divided by five). United's run-rate is meaningfully higher because the raise magnitudes are bigger and UAL has a larger flight attendant headcount.
Management said on the Q1 2026 earnings call that the cost is already baked into 2026 EPS guidance of $7 to $11 per share. So the contract doesn't change the published outlook for this year — but it does close the question of what United's labor cost base looks like going into 2027, when the deal sits at full run-rate against revenue that's still working back from the fuel cycle.
The takeaway
Three different paths to roughly comparable destinations. American went first and locked in industry-leading terms in 2024. Delta sidestepped the cycle with pre-emptive raises and boarding pay starting in 2022. United waited longest and paid the most when it finally settled — both in retro and in immediate raise size. None of the three carriers have a flight attendant pay problem heading into 2027. They got there on different timelines, with different friction costs, and with materially different residual flexibility.
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