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United's New Flight Attendant Deal: How It Compares to American's and Delta's, and What It Costs UAL

United settled with its 30,000 flight attendants on May 12 — a 31% raise, boarding pay for the first time, and $741 million in retro. Here's the deal in context: side by side with American's 2024 APFA contract and Delta's non-union compensation path, plus what the contract costs UAL's bottom line.

By Michael · 5 min read · May 18, 2026
United Airlines Boeing 777 cabin interior with a United Economy Plus sign, overlaid with a comparison of post-deal top-of-scale flight attendant pay at United (over $100 per hour), American ($82), and Delta (about $86).
Photo: Famartin via Wikimedia Commons, CC BY-SA 4.0. Cropped and annotated by The Frequent Flier.

What United agreed to

United flight attendants ratified their new five-year contract on May 12, 2026, with 82% yes on close to 90% turnout. The terms:

  • 31% base raise, compounded across June and August 2026
  • Boarding pay introduced for the first time at UAL — adds 7–8% to overall compensation
  • $741 million in retroactive pay, a one-time 2026 charge
  • Quality-of-life provisions: red-eye restrictions, sit-pay for delays over 2.5 hours, 14-hour Reserve Availability Periods (replacing 24-hour on-call), 10 weeks paid maternity leave
  • Top-of-scale post-contract: above $100/hour

The deal becomes amendable around May 2031.

How that compares to American's APFA deal

APFA at American Airlines ratified its current five-year contract on September 12, 2024, with wage increases effective October 1, 2024. The terms:

  • Immediate raises graduated by seniority: 18% for years 1–6, 19% for years 7–12, 20.5% for 13+
  • Boarding pay introduced effective April 1, 2025 at 50% of hourly rate — the first unionized FA workforce in the US to lock it in
  • $514 million one-time retro charge in Q3 2024
  • Total contract value: $4.2 billion over five years (~$840 million annual run-rate)
  • Top-of-scale post-deal: $82.24/hour at 13+ years, reaching above $92/hour by year five
  • Years 2 through 5 escalators: 2.75%, 3%, 3%, 3.5%

So United's deal is structurally heavier on the front end than American's. The immediate raise is bigger (31% vs. 20.5%). The retro is bigger ($741 million vs. $514 million). The headline top-of-scale already exceeds where APFA lands at the end of its contract ($100+/hour vs. $92/hour). Some of that reflects United settling 20 months after American on the calendar — by the time UAL got to ratification, APFA's precedent had set the floor and the AFA-CWA had leverage that wasn't available to American's negotiators in 2024.

Delta's path didn't go through a union

Delta is the outlier. AFA-CWA failed to organize Delta flight attendants in 2010 and again in 2024. Delta has kept ahead of the labor cycle by raising pre-emptively:

  • 4% in May 2022
  • 5% in April 2023
  • 5% in June 2024
  • 4% in June 2025
  • Another 4% announced in February 2026

By Delta's own accounting, cumulative investment in flight attendant compensation since 2022 totals 25% or more — that's the compounded sequence above plus base wage scale increases (Delta also raised its starting hourly rate to $19/hour in 2024).

Delta also pioneered boarding pay in June 2022 — the first major US carrier to introduce it, at 50% of the regular hourly rate.

Top-of-scale at Delta in 2026 sits around $85–87/hour. That's below UAL's post-contract $100+/hour and roughly even with APFA's current $82/hour. The non-union path delivered less headline wage than either union deal, but it did so without retro charges, without a ratification ceremony, and without a contract amendable date. Delta's flight attendants kept the operational flexibility a unionized work group has to negotiate for; the company kept the timing flexibility a union calendar takes away.

Ratified

United (UAL)
May 12, 2026
American (AAL)
Sept 12, 2024
Delta (DAL)
(non-union — pre-emptive raises)

Immediate raise

United (UAL)
31%
American (AAL)
18–20.5% (graduated)
Delta (DAL)
~25% cumulative since 2022 (per Delta)

Boarding pay (first introduced)

United (UAL)
May 2026
American (AAL)
April 2025
Delta (DAL)
June 2022 (industry-first)

Retroactive pay

United (UAL)
$741M
American (AAL)
$514M
Delta (DAL)

Top-of-scale (post-deal, 2026)

United (UAL)
>$100/hr
American (AAL)
$82.24/hr (→ $92+/hr by year five)
Delta (DAL)
~$85–87/hr

Headcount

United (UAL)
~30,000
American (AAL)
~28,000
Delta (DAL)
~28,000 (non-union)

Contract amendable

United (UAL)
~May 2031
American (AAL)
Oct 2029
Delta (DAL)
(no amendable date)
Flight attendant compensation across the US3, May 2026. UAL contract terms reflect the May 12 ratification; AAL reflects APFA's September 2024 deal; Delta reflects company-disclosed pre-emptive raise sequence.

What it costs United

The annual run-rate cost of United's contract lands in the $1.0–1.2 billion range. Triangulating: ~30,000 flight attendants × roughly 31% on top of a ~$2.4 billion baseline payroll, plus boarding pay at 7–8% of total compensation, plus benefits loading and the quality-of-life provisions.

For comparison, American's APFA deal averages roughly $840 million per year over the five-year window (the $4.2 billion total contract value divided by five). United's run-rate is meaningfully higher because the raise magnitudes are bigger and UAL has a larger flight attendant headcount.

Management said on the Q1 2026 earnings call that the cost is already baked into 2026 EPS guidance of $7 to $11 per share. So the contract doesn't change the published outlook for this year — but it does close the question of what United's labor cost base looks like going into 2027, when the deal sits at full run-rate against revenue that's still working back from the fuel cycle.

The takeaway

Three different paths to roughly comparable destinations. American went first and locked in industry-leading terms in 2024. Delta sidestepped the cycle with pre-emptive raises and boarding pay starting in 2022. United waited longest and paid the most when it finally settled — both in retro and in immediate raise size. None of the three carriers have a flight attendant pay problem heading into 2027. They got there on different timelines, with different friction costs, and with materially different residual flexibility.

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